Betway Group is a leading provider of first-class entertainment across sports betting, casino, bingo, esports and poker.
Our primary focus is customer satisfaction.
We want our customers to enjoy a thrilling and informed betting experience that’s tailored to them, to help get them closer to the action.
Betway Group partners with the Professional Players Federation (PPF) and is a donor to the Responsible Gambling Trust.We stand by fair gaming and are committed to providing a safe and responsible environment for our customers to play in. We provide information about how to gamble responsibly and where to obtain appropriate help for gambling related problems, and also help customers actively manage their own account. See our dedicated Responsible Gambling page for details.
We’re committed to ensuring a safe and secure environment for our customers – that’s why our operations match up to the highest industry standards. Betway is a member of ESSA, the Independent Betting Adjudication Service (IBAS) and the Remote Gambling Association (RGA).
We’re also accredited by eCOGRA, which thoroughly tests our games to ensure they are fair. And through partnering with the Professional Players Federation (PPF) and as donors to the Responsible Gambling Trust, we provide a safe and responsible environment for our customers to play in.
We make sure that only people of legal age can gamble at Betway. Our checks are usually conducted automatically through verification services, but we may also ask the customer to submit photographic identification documents in order to verify age and identity.
Our Customer Care Team and VIP teams receive regular specialist training and follow clear procedures to identify customers who may experience difficulty in managing their gambling. We do not permit customers to hold more than one account for each brand managed by the Betway Group.
At Betway Group, we’re aware of our responsibility to society as a whole.
The EFDS provides greater access to sport and physical activity for disabled people in England. In March 2016, over 100 staff from across the Betway Group took part in the Silverstone Half Marathon to raise money for the EFDS. In total we raised over £15,000 towards the Federation’s Inclusive Fitness Initiative (IFI) – you can watch the video here or click here to find out more about the EFDS.
Our initiatives are concerned with the communities within which we operate and the relationships we have with our business partners.Guernsey Association for Disabled Sport is a charitable organisation set up in 2004 that aims to promote physical activity and sport in Guernsey, Channel Islands. Read more about the organisation here.
Special Olympics Malta is a charitable organisation set up in 2000 that provides free of charge year-round sports training and athletic competitions for children and adults with intellectual disabilities in Malta.